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Warranty Information

Marxgold Product Warranty.

 

Marxgold Starting Solutions offers a 12 month repair or replacement warranty on our products.

 

Marxgold Starting Solutions also offers a 3 year Pro-Rata Warranty on selected products. In some instances the manufacturers warranty may exceed this warranty. In that case the manufactures warranty will supersede the Marxgold warranty.

Warranty is not covered in any instance if the product has been found to be abused or neglected or not being used as intended and designed for. 

The warranty is valid for product failure due to parts failure under normal working conditions.

Please keep a receipt of your product purchase or register your product here

 

3 Year Pro Rata warranty

The pro rata 3 year warranty is offered in these categories.

Jump Starters.

Starting Modules.

First year warranty.

All of our products unless specified offer a 12 month repair or replace warranty. 

Jumpstarter range with the exception of JumpBooster range. Customers must return the product to Marxgold Starting Solutions at their own cost.

Marxgold will either repair or replace the MGR1000 and return the product back to the customer free of charge.

JumpBooster Range will have a shipping label supplied to be returned to Marxgold Starting Solutions for repair. Marxgold will repair of replace the product and return it to the reseller or customer.

If the product is faulty from abuse or neglect, after discussion with the customer, the cost of repair and postage will be billed to the customer before returning the repaired or replaced product.

Jump Starters and Starting Modules.

Between 1 and 2 years

If the product fails between 12 months and 2 years of purchase, Marxgold will repair the product at a cost to the customer of 50% of the incurred repair and postage cost. If the product need replacing, Marxgold will replace the product for 50% of the cost of a new same or similar item.

Jump Starters and Starting Modules.

Between 2 and 3 years

If the product fails between 2 and 3 years of purchase, Marxgold will repair the product at a cost to the customer of 75% of the incurred repair and postage cost. If the product needs replacing, Marxgold will replace the product for 75% of the cost of a new same or similar item.

For further details please contact Mark Bygrave on 0428198423 or sales@marxgold.com